Customer Testimonials

Ever since the Easton family started providing conditioned water to Northeast Iowa back in 1962, their #1 GOAL has been:


Read what some of the customers of Easton’s Water have to say:

Very courteous…very responsive…very fast. Easton were referred to us by others in the industry. That says it all.

We are so happy that Doug was able to assist us right away. He took the time to get to know the problem and had solutions the first time we spoke.

K. Magnuson

We were referred to Doug by another water company in Charles City, IA. Doug was very professional. He explained all details of our current water and offered solutions. He was not pushy, and was always available for questions.

C. Lane
New Hampton, IA

In 2010 we had rust in our water and were having problems with bacteria in our water. I didn’t know if we’d have to use a chlorinator to get it safe to drink.

I wish I had heard sooner about Easton’s Water. I would have saved on the softener I got from the plumbers. Doug is great to work with, explains all things well, and listens to my problems. Service is great, always lets me know when he’s coming, and if I’m having any problems Doug always looks over everything, and lets me know if something is not working. The rust is gone and I’m very happy. I don’t have to worry about the water any more cause I know Doug will take care of it.

Doug will solve your problems!

D. Rosonke
New Hampton, IA

The water at our new property was discolored and leaving stains.

Doug came out and ran several tests on my water. He thought that the water might have tannins in it. After getting the test results back, Doug was right, our water had tannins. He came up with a system that would be used along with the current water softening system. We had just built a new house and our water had a yellowish orange color that was creating a stain on our bathroom fixtures and water lines. After the new system was installed our water was clear. That meant less time cleaning the sinks, tubs, showers, and stools! We paid a monthly fee until we were satisfied and then we purchased the unit. This made it affordable to us.

Doug and his wife installed our system on the weekend. How many companies would do that?

I have told several people about Eastons Water and have highly recommended them. Doug works very hard to make sure that you are more than just a satisfied customer.

K. Franzen
Waverly, IA

There was a lot of iron in the water from our well. We also had low water pressure too.

Eastons was easy to work with, quick to respond, and offered some very affordable solutions to our issues. They were very personable and a pleasure to work with. We found them online, and have to say the customer service is fantastic.

Contact Eastons and they will give you all the options and solutions for your water problems and needs that are honest and affordable.

A. Card
Sumner, IA

There was a high pitch sound coming from our Iron Curtain. Doug was extremely friendly and very professional. He showed me exactly what was fixed and explained what we would look for if anything else was wrong. This was a very personal experience. Shawner Well highly recommended Eastons for prompt and courteous service – they were right.

J. Shulte
Denver, IA

We had a new well put in at a rental property, and the water was not good. I heard Easton’s Water had a reputation for good, honest service. You’ve done a great job! I appreciate all you did to get good water for my renters. You are very efficient!

L. Gjere
Decorah, IA

We had bacteria in our water. You were very professional and reassuring. It was good to know we could have safe water to drink. Overall, you are timely, professional, and knowledgable.

B. Dahl
Decorah, IA